Duty of Candor

As a provider of health care in Scotland, our duty of candour responsibilities require us to publish an annual report of unintended or unexpected incidents that have occurred during the year as soon as practicable after the end of the financial year. We must publish a report even if we have no incidents to include.

Duty of Candor Annual Report - Year ending 31st March 2024

To fulfil our duty of candour responsibilities, this report describes the unintended or unexpected incidents that occurred at our optometry practice during the last year.

Practice: WJ Henderson Optometrists, 59 South Methven St, Perth, PH1 5NX

Responsible person: Ross Henderson

Date of report: 03/04/2024

Aims and objectives of the practice: To provide an exceptional standard of eyecare thereby enhancing the health and wellbeing of our local community.

Duty of candour responsibilities and process: We have held team meetings to discuss our duty of candour responsibilities should an unintended or unexpected incident occur. The team is aware of and understands the practice adverse incident (duty of candour) protocol, which describes what to do when something goes wrong. The protocol identifies the practice contact, who should be notified of all incidents and near misses and will conduct an investigation, if necessary.

Unexpected or unintended incidents: 0

Action taken: None required